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Bank of America Complaint - FRUSTRATED CUSTOMER
Bank of America Complaint

Bank of America Complaint

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FRUSTRATED CUSTOMER


On sept 23,2010,I SUPPOSED TO BE CLOSING ON MY FIRST TIME HOME BUYER LOAN. SINCE THEN I HAVE BEEN GIVEN DELAY TACKED. WE WOULD GIVE THE UNWRITTEN,ALL THE PAPERS HE ASKED FOR. HE WOULD CAME BACK AND SAID SEND THE SAME PAPERS AGAIN. HE WOULD ASKED FOR PAPER THAT HAS NOTHING TO DO WITH CLOSING .THE UNWRITTEN KEPT SENDING THE SAME EMAIL OVER AND OVER. WE HAD TO WAITED TILL HE CAME BACK FROM HIS VACATION.AND STILL WE ARE WAITING . WE NEED A CLOSING DAY VERY SOON.


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Comments


emily1 says: (7 years ago)
 0
Oh Bank of America reps , why are you such screw ups? Bank of America should fire all of their Reps. and get new ones. I recently was on a vactaion with my Deaf Friends. Often when we go on vacation together , I become their Interpreter. We were on a cruise in the middle of the ocean when one of my Deaf friends lost his Bank of America card. I called the number on the back because obviously my deaf friend couldnt do it so he asked me to. I got a run around right from the begining, I stated the cause the reason why i was calling and she thought I was a thief. My friend was fustrated and scared he couldn't have a good vaction, worrying where his card was. The rep kept accusing me of not being legit. I am a ASL American Sign Language Interpreter. I told her all the family was deaf except their 8 yo daughter. His daughter wanted me to take care of it but the Rep insisted I give the phone to her. I did. But that made no sense because I could of played that lil girl. It was really stupid. Bank of America should not treat their Handicap like crap. Or anyone else for that matter. I would never bank with Bank of America. You should change your name to Rip off of America.




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