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Bank of America Complaint - NLB Services - Bank of america business tools
Bank of America Complaint

Bank of America Complaint

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NLB Services - Bank of america business tools


We are extremely unhappy with the business tools service online. Their secure ID Code has been down for 3 days and as a result we are unable to send any wires out or add any new vendors. Since we were relying on their business tools, we have such a big issue with our customers now. Their customer service tells us that it will take another week to resolve this issue. I am so surprised that it takes them 10 days to resolve such a critical customer issue and they don't even seem to take it seriously. Their IT department should be fired and totally replaced!!!


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Comments


cyrusdelshad says: (5 years ago)
 0
Bank of America is a joke! The customer service is horrible!
Stay away from this bank for good. I will never ever banking with them.
Good luck!




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