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Bank of America Complaint - POOR CUSTOMER SERVICE - Bank of america in general
Bank of America Complaint

Bank of America Complaint

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POOR CUSTOMER SERVICE - Bank of america in general


Bank of America needs to change the phone system. They do everything they can so that you cannot speak to a human. I have spent over 6 weeks and spent several days at the bank, had to hire an attorney for them to authorize my power of attorney for my mother. God forbid they actually hire someone over the age of 30 with banking experience! I jumped through hoop after hoop trying to get someone to help me. I DO NOT recommend that you use BOA. They really do not have time for you or your money.


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Comments


elvis816 says: (6 years ago)
 0
SO TRUE the management and supervisors are not trained and will not give homeowners correct information be careful of richardson and plano and dallas boa centers.



michaelmoore says: (8 years ago)
 0
Unbelievablly bad customer service from the Bank of America. They are ranking on par with Comcast for misinformation and bad follow up. DO NOT OPEN up an HSA ACCOUNT with them. The outside vendor that handles this is hopeless!




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