Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Bank of America Complaint - Worst customer service in the industry - Credit Card
Bank of America Complaint

Bank of America Complaint

ADVERTISEMENT

Worst customer service in the industry - Credit Card


I have been a long time customer of BOA since 1997, while on vacation my bill arrive at my PO Box. The date the bill was due was 7/14, today the 7/21 I stopped by the grocery store on my way home from vacation to get groceries. My card was declined and I had no idea why so I called them and they explained why. I explained my situation and as a longstanding customer that has never missed a payment in all of those years and has used my Bank account to pay each statement cant they just draw it out so I can buy my groceries. There poor record keeping did not have any of my information in their system to show my Bank account (which has been used every month for payment) and they were unwilling to help me. I had to leave my groceries and the store because they refused to help me. I went home paid them on line and immediately closed the account. I will no longer be a customer to someone that does not appreciate longterm loyalty! They did not have any of my information in the system, I had a huge credit amount available and yet they declined my card for a first time miss of payment by 7 days.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Bank of America
SUBMIT a ticket
for Bank of America
WATCH videos
for Bank of America
More Bank of America Reviews and Complaints MORE reviews and complaints
for Bank of America

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Bank of America reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team