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Bank of America Complaint - overdraft fees - Service fees
Bank of America Complaint

Bank of America Complaint

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overdraft fees - Service fees


bank of america has charged 5 $35 overdraft fees which resulted in continuous overdrafts. Customer support personnel rude and offensive.


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Comments


cougaree says: (9 years ago)
 0
Bank of America sent me a notification card in the mail saying my account was over drafted. Upon receiving the notification, within an hour, I made my deposit, but I still got fined $35. I called customer service, the guy was rude and basically told me that I was my choice of choosing them. It's all my responsibility, etc. The fact is I wouldn't be this mad if they didn't send me a notification. I wouldn't be this mad if I didn't do my part and made my deposit asap. I wouldn't be this made if B of A provides customers with good interest rate or good customer service or even reasonable over draft charge. $35, that's a lot, don't you think?! Additionally, if it's solely my responsibility, I believe it's bank's responsibility of keeping the customer's online bank account up to date (which they don't). I simply had it with them. I closed my account. I'm a reasonable guy, I don't have very high expectations. If B of A keeps doing business like this, I don't think they will stay in business very long.




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